FAQ

We provide our guests with disposable footwear and underwear, towels and, if the treatment requires it, a bathrobe. If you have long hair, we can also provide a hair tie or cap to protect it. The only thing you need to remember is the SPA voucher, if you have one, and this is how you will pay for your visit.

Eat a small meal no later than an hour before the procedure and do not drink alcohol beforehand. If you use body peeling, we suggest not to epilate your body for 2 days before the treatment. Also remember that menstruation is a contraindication to massage, so when planning your visit, make sure that you can benefit from the treatment.

It’s not a problem. Before each facial treatment or massage, we always remove makeup and thoroughly cleanse the skin. In the case of a body massage, you decide whether you prefer to remove the makeup or leave it on.

Of course! We care about your comfort and satisfaction. If you have your own personal preferences regarding the choice of a masseur, you can choose it yourself in the booksy system or inform us about it when making a reservation and we will do it for you!

In accordance with the good practices of our SPA, you can change or cancel a previously scheduled visit. You can do this free of charge up to 6 hours before the visit, otherwise you will have to cover the costs of the visit.

Our SPA is located in the very center of Poznań, so you can leave your car in the parking lots in the zone. We recommend looking for a place on Kościuszki or Taczaka streets, and if you don’t want to waste time looking for a place, we recommend parking at 1 Skośna street or near Galeria MM – there are always places there, and the cost of parking is about PLN 5 per hour.

Of course, this is possible. However, you must take into account that we are not always able to extend your treatment due to subsequent visits. Therefore, shower time is most often included in the time of your visit.