First visit

  • Come 10 minutes in advance. Late arrival may result in shortening of the service without the possibility of reducing its price.
  • A shower before your visit will prepare your body for the treatment.
  • For all guests who choose body treatment we have prepared a bathrobe, slippers, a towel and disposable lingerie. Our therapists will giude you to the changing room and the shower room.
  • Taking care of the aura of relaxation and peace, we kindly ask that mobile phones be turned off or silenced before entering the SPA.
  • Teenagers under the age of 18 may use SPA services with the written consent of their parents or legal guardians
  • All services are performed in the SPA area. No services are done in hotel rooms.
  • You can pay for the visit by cash or by card directly after the treatment in the SPA zone.
  • Cancellation of your visit:
    • Free of charge up to 12 hours before the reservation time.
    • 50% refund for cancellation up to 6 hours prior to the reservation time.
    • No refund for cancellation less than 6 hours prior to the reservation time.